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Client Care

 
If your business is to be successful, everyone from the senior partner to the receptionist must recognise the importance of client care and act accordingly. This collection will offer guidance on how to adopt a team approach to client care and will discuss what your obligations are to deliver an appropriate standard of client care in line with SRA requirements.

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INCLUDES ALL THE COURSES IN THE LIST BELOW

Working with LGBTQ+ Clients and Colleagues

Working with LGBTQ+ Clients and Colleagues

This course will provide an overview the key terms and concepts within ... read more

  • (5.0)

£ 169

Article 8 - Right to a Family Life

Article 8 - Right to a Family Life

Delivered by solicitor Dean Kingham, this course looks into Criminal L ... read more

  • (5.0)

£ 169

Complaints Handling

Complaints Handling

Delivered by Director Katie Jackson, this course examines SRA standard ... read more

  • (4.6)

£ 169

Managing Client Expectations

Managing Client Expectations

When it comes to legal services, setting up and maintaining client exp ... read more

  • (4.5)

£ 60

Managing Client Boundaries

Managing Client Boundaries

Professional boundaries are essential when defining effective and ap ... read more

  • (4.7)

£ 60

Client Care - A Team Approach

Client Care - A Team Approach

Unless you are a genuine sole practitioner working alone with no ... read more

  • (4.4)

£ 80

How to Make and Keep a Customer

How to Make and Keep a Customer

The course title comes from the prolific management writer Peter ... read more

£ 80

Giving Your Clients What They Want

Giving Your Clients What They Want

If we want a successful and profitable business, then we need to ... read more

  • (3.0)

£ 60

Improve Internal Communication to Win Clients

Improve Internal Communication to Win Clients

Good internal communication is essential for any business. Law fi ... read more

£ 60

Vulnerable Clients - Getting it Right

Vulnerable Clients - Getting it Right

Meeting the needs of vulnerable clients worthwhile and a compliance re ... read more

  • (4.0)

£ 60

Client Care what you are required to do to ensure SRA regulatory compliance

Client Care what you are required to do to ensure SRA regulatory compliance

Managing and developing loyal and strong client relationships are at t ... read more

  • (4.3)

£ 80