Improve Internal Communication to Win Clients
Good internal communication is essential for any business. Law firms are no exception.
There is also no doubt that employees who have mastered internal communication will find it easier to communicate with clients. This in turn will result in increased business, client satisfaction and retention.
In addition, if you can achieve good internal communication within your firm, this will have the added benefit of creating a more enjoyable place to work and will likely result in increased employee productivity, a benefit which often accompanies employee mental well-being.
Aimed at managers and business owners, this session will consider whether communication is an issue for professionals in general, and the business culture within the legal profession. Lecturer Paul Roy of Law Hound will also examine the basics of communication and will offer viewers tips on how to communicate effectively within the workplace.
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