Working with LGBTQ+ Clients and Colleagues

An open discussion and overview of key terms and concepts within LGBTQ+.

  • 1 ratings, 41 users enrolled

Course Overview

This course will provide an overview the key terms and concepts within LGBTQ+. We will look at some of the history, the impact on people, society, organisations and workplaces. 

Diversity & Inclusion is a topic that is becoming a more mainstream discussion across society - in business, media, education, sport and everyday life. As part of a series, this module will look at LGBTQ+, including definitions and history. We'll consider some of the best practices for organisations and for individuals to create inclusive cultures for colleagues and clients.

A greater understanding of the groups represented within LGBTQ+, how each might be defined and things to consider when working with LGBTQ+ colleagues and clients to be open, supportive and build a culture of trust.

What are the requirements?

  • Watch the recorded webinar and review the reference notes and optional evaluation form.
  • This course provides 1 CPD points

Learning Outcomes

  • On completion of this course you will:
  • • Cover the key terms and concepts within LGBTQ+
  • • Have considered some of the history the impact on people, society, organisations and workplaces
  • • Have a greater understanding of the groups represented within LGBTQ+
  • • Have a understanding of how people maybe defined and things to consider when working with LGBTQ+ colleagues and clients
  • • Be open, supportive and build a culture of trust

What is the target audience?

  • Organisations, people managers and employees.

About Instructor - Patrick Voss

Patrick lives in London and started his career in marketing and strategy roles for global corporations, including PwC and Microsoft. He completed an MSc in Organizational Change and then co-founded a Culture, Diversity and Inclusion network and consultancy in 2011.

Over the years, he’s run programmes and workshops with companies across industries and locations ranging from SMEs to organisations such as KPMG, Sodexo, Mercedes-Benz, KraftHeinz, Amazon, eBay, Fujitsu and the BBC. His expertise includes working with leadership teams and project sponsors to define clear goals for culture, diversity & inclusion programs, then to design, deliver, measure and facilitate change.


Course Curriculum

Webinar

  • Webinar
    53:19

Slides

  • Slides
    35 Page

reviews

  • really easy to listen to -Patrick was very engaging and knowledgeable. Thank you
    3 weeks ago