Legal CPD Courses

Important Defences When Advising Clients at the Police Station

This essential 1-hour webinar is specifically tailored for police station representatives and legal professionals engaged in defence or prosecution, offering a deep dive into the critical aspects of criminal cases. It addresses pivotal questions starting from the adequacy of case disclosure at the police station, through strategic defence considerations including duress, self-defence, and consent. Participants will learn the advantages of presenting defences through prepared statements, navigating the complexities of 'bad character' evidence, a ... See more

271 Users Enrolled

£ 169 +VAT

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Advising Clients at the Police Station Stage 2023

with Colin Beaumont

This 1-hour webinar has been specifically designed to update you when advising clients at the police station stage. It is, as you know, an extremely important stage in the criminal process and mistakes made early on might be extremely difficult to remedy later. It is important that you have a sound understanding of the legal ramifications of the client having a ‘no comment’ interview. It is also important that you are up-to-date with important amendments to existing legislation which will affect your advice to the client at the police stati ... See more

262 Users Enrolled

£ 169 +VAT

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Working with LGBTQ+ Clients and Colleagues

with Patrick Voss

This course will provide an overview the key terms and concepts within LGBTQ+. We will look at some of the history, the impact on people, society, organisations and workplaces. Diversity & Inclusion is a topic that is becoming a more mainstream discussion across society - in business, media, education, sport and everyday life. As part of a series, this module will look at LGBTQ+, including definitions and history. We'll consider some of the best practices for organisations and for individuals to create inclusive cultures for colleagues and cli ... See more

5

225 Users Enrolled

£ 169 +VAT

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Acting For Elderly and Vulnerable Conveyancing Clients

with Stephen Desmond

Acting for senior citizens in property transactions can sometimes present a variety of risks for lawyer and client alike. For instance, there is the risk of undue influence or lack of capacity, or the transaction would appear not to be in the client’s best interests.During this webinar Stephen Desmond will discuss the steps that the property lawyer can take to identify clients at risk and to act in their best interests.

156 Users Enrolled

£ 80 +VAT

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Communicating with clients

with Cath Brown

Client care is a crucial element of any business and the legal profession is no exception. The ability to communicate clearly with clients is a key component of client care and this 30-minute session will provide viewers with the knowledge and confidence to engage with clients in manner which will improve client satisfaction and ultimately increase client retention. Delivered by Catherine Brown, a former barrister with 15 years’ advocacy experience, now a professional Executive Coach and Trainer, these modules draw on her experience in the co ... See more

5

226 Users Enrolled

£ 60 +VAT

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Vulnerable Clients

with Katie Jackson

Vulnerability can prevent access to legal services, and mean a client requires additional support during the process of receiving legal advice. This course looks at the types of vulnerability clients may experience, and how vulnerability is defined in a variety of sectors. We will consider the regulatory, public policy, and client care aspects of vulnerability and provide ideas for achieving a supportive service within your firm. This course is suitable for anyone in a client facing or advice giving role, or those handling processes within law ... See more

4

359 Users Enrolled

£ 90 +VAT

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Giving Your Clients What They Want

with Sue Edwards

If we want a successful and profitable business, then we need to devote as much time and effort as possible to attracting and retaining clients. This session will discuss the importance of understanding the needs of your external clients and will offer guidance on some of the practical steps you need to take to give your clients what they want whilst focusing on what your business needs.During this bite-size webinar Law Hound lecturer Sue Edwards will consider the following: Recognising who your clients are Understanding y ... See more

3

125 Users Enrolled

£ 60 +VAT

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Improve Internal Communication to Win Clients

with Paul Roy

Good internal communication is essential for any business. Law firms are no exception. There is also no doubt that employees who have mastered internal communication will find it easier to communicate with clients. This in turn will result in increased business, client satisfaction and retention.In addition, if you can achieve good internal communication within your firm, this will have the added benefit of creating a more enjoyable place to work and will likely result in increased employee productivity, a benefit which often accompa ... See more

84 Users Enrolled

£ 60 +VAT

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Vulnerable Clients - Getting it Right

with Katie Jackson

Meeting the needs of vulnerable clients worthwhile and a compliance requirement, but it can also drive client satisfaction, and even bring new business to your firm. How do you identify vulnerable clients and meet their needs? Investing time doing so sounds costly, but evidence suggests there are plenty of potential clients looking for a law firm able to do just that. Research into consumer needs by the Legal Services Board (LSB) found that clients with additional needs sometimes found legal services difficult to access. As a result, the LSB c ... See more

4

488 Users Enrolled

£ 60 +VAT

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Billing and fees - managing financial arrangements with clients

with Sue Edwards

Today solicitors run a business. Solicitors sell their knowledge as time – Time is a valuable commodity but only if you value it correctly. Businesses need to make a profit but they must also comply with mandatory outcomes and "sound financial management," so effective client fee management is essential to ensure both increased turnover and profitability. During the course, experienced lecturer Sue Edwards will offer viewers with practical guidance on how to determine the correct fees to charge and how to approach the billing of clients ... See more

4.8

321 Users Enrolled

£ 80 +VAT

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Advising and Representing Employment Clients on Religious Issues

with Ginny Harrison

This course offers a practical discussion of the law on religion in the workplace and will bring viewers up to date on the legal protection for religion and belief in the workplace. This course is essential for anyone advising employers or employees on issues such as dress code, time to pray, Sunday observance and will offer an in depth examination of the employment status of clergy and other workers for religious organisations. The course will cover the issue of religion at work under the European Convention of Human Rights and Sunday working ... See more

4

110 Users Enrolled

£ 60 +VAT

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Vulnerable Clients and the Use of Experts for Parole

with Dean Kingham

Delivered by parole specialist Dean Kingham, this bite size webinar will address the question of who is a vulnerable client, how this is determined and the impact which this has on how a matter is handled. Guidance will be offered on how to utilise the Care Act during parole hearings and the duty to make reasonable adjustments in line with the client’s vulnerability. Consideration will also be given to the how to source appropriate experts and once found how to use the expert evidence which they provide within parole.

4.5

146 Users Enrolled

£ 60 +VAT

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How to Protect Yourself when Acting for High Risk Conveyancing Clients

with Stephen Desmond

Conveyancing transactions involving high-risk clients present additional challenges for the property lawyer. During this course, experienced lecturer Stephen Desmond will focus on two key challenges facing property practitioners; How to identify when a client is more likely to pose a risk to you and what steps should you take in order to reduce these risks? In addition, this course will also consider the following topics: Joint owners: How to address possible future disagreements over selling the property Powers of attorney: Lawyer does no ... See more

159 Users Enrolled

£ 60 +VAT

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Protecting Yourself when Acting for High Risk Conveyancing Clients

with Stephen Desmond

Conveyancing transactions involving high-risk clients present additional challenges for the property lawyer. During this course, experienced lecturer Stephen Desmond will focus on two key challenges facing property practitioners; How to identify when a client is more likely to pose a risk to you and what steps should you take in order to reduce these risks? In addition, this course will also consider the following topics: Joint owners: How to address possible future disagreements over selling the property Powers of attorney: Lawyer does no ... See more

5

165 Users Enrolled

£ 60 +VAT

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Acting for Elderly Conveyancing Clients

with Stephen Desmond

Acting for senior citizens in property transactions can sometimes present a variety of risks for lawyer and client alike. For instance, there is the risk of undue influence or lack of capacity, or the transaction would appear not to be in the client’s best interests. During this webinar Stephen Desmond will discuss the steps that the property lawyer can take to identify clients at risk and to act in their best interests.

5

189 Users Enrolled

£ 60 +VAT

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HR Skills and Policies for Legal Practitioners

with Sue Edwards

As the managing partner, in house practitioner or employment solicitor in private practice you will be aware of employment law and the corresponding applicable regulations and case law. You will have full access both to resources and others who can discuss any grey areas with you. The problem is that this knowledge needs to be put into practice as you develop and implement a procedure. It's not enough, for example, to produce a ready written recruitment policy at 9.00am and hope that everyone will follow this from 9.05am. Instead, there is a l ... See more

170 Users Enrolled

£ 60 +VAT

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Recruitment and selection

with Steph Barber

Recruitment and selection - getting it right first time without paying colossal recruitment fees

149 Users Enrolled

£ 60 +VAT

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Appraisal and performance management

with Sue Edwards

Performance management is a process by which managers and employees work together to plan, monitor and review an employee’s work objectives and overall contribution to the organization. More than just an annual performance review, performance management is the continuous process of setting objectives, assessing progress and providing on-going coaching and feedback to ensure that employees are meeting their objectives and career goals. This course discusses the importance of performance management and appraisals and best practices for emp ... See more

4.5

242 Users Enrolled

£ 60 +VAT

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