Billing and fees - managing financial arrangements with clients

  • 4 ratings, 265 users enrolled

Course Overview

Today solicitors run a business. Solicitors sell their knowledge as time – Time is a valuable commodity but only if you value it correctly.

Businesses need to make a profit but they must also comply with mandatory outcomes and "sound financial management," so effective client fee management is essential to ensure both increased turnover and profitability.

During the course, experienced lecturer Sue Edwards will offer viewers with practical guidance on how to determine the correct fees to charge and how to approach the billing of clients, as a well drafted bill that fully focuses on what the client wants and needs to understand will reduce the likelihood of a complaint about the bill.

Whilst this course will be of particular relevance to the private client, with changes to legal funding this will become increasingly applicable to all client dealings and will discuss the pros and cons of quotes versus estimates and fixed costs versus no fixed costs

What are the requirements?

  • Watch 1 hour recorded webinar
  • This course provides one CPD point

Learning Outcomes

  • On completion of this course you will:

    • Have considered the various ways in which you can quote and bill the client
    • Understand that fixed fees, properly integrated with an efficient business system, will mean that you may end up with a higher hourly rate rather than a reduction.
    • Receive practical tips when quoting prices and at the billing stage
    • Be able to identify if a client’s case is being effectively managed – this will involve recognising if the right person is doing the job or whether the role could be outsourced
    • Know when it is appropriate to up-sell

What is the target audience?

  • This course will be of interest to practice managers, partners and employees who would like to understand how to bill clients successfully and thereby successfully manage financial relationships.


About Instructor - Sue Edwards

Susan Edwards is a solicitor and entrepreneur who founded Law Hound Ltd, an online organisation which has taken a fresh approach to supplying law and compliance training in a no-nonsense and commercial way.

Course Curriculum

Recorded Webinars

  • Webinar


  • Notes
    8 Page
  • Evaluation
    1 Page


  • Absolutely 'spot on'. Helpful in dealing with common problems by spelling out what to do to save time. This lady has come across all of my client types over the last 20 years. She still has pointers for the longer in the tooth!!
    10 months ago
  • Very good and informative. Shame about the poor quality of the video with background noise.
    1 year ago
    2 years ago
  • excellent
    4 years ago
  • Price
  • £ 80