Legal CPD Courses

Appraisal and performance management

Performance management is a process by which managers and employees work together to plan, monitor and review an employee’s work objectives and overall contribution to the organization. More than just an annual performance review, performance management is the continuous process of setting objectives, assessing progress and providing on-going coaching and feedback to ensure that employees are meeting their objectives and career goals. This course discusses the importance of performance management and appraisals and best practices for emp ... See more

4.5

242 Users Enrolled

£ 60 +VAT

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How to Manage Support Staff

with Mac Mackay

Recent advancements in technology used by law firms have blurred the lines between legal assistants/paralegals and legal secretaries. What were once two separate and distinct positions now overlap, and both jobs have changed significantly. Getting the best out of these valuable members of your team is not something to leave to chance in the changing legal landscape. Managing support staff puts you in the front line when dealing with all the variety of issues and problems that they experience working in your firm. Sharpening-up your s ... See more

139 Users Enrolled

£ 120 +VAT

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SQM Auditing Course

with Carol Wealleans

In order for a firm to obtain a Legal Aid Agency contract, the Legal Services Commission (LSC) first requires that a firm obtain an externally audited quality mark for the provision of legal advice. Failure to do so could result in your firm being prohibited from undertaking legally aided work, so it is crucial that you understand how to achieve the standard required. This course will focus on the Specialist Quality Mark (SQM), which offers an effective framework which will demonstrate that your organisation is well run and offers e ... See more

5

353 Users Enrolled

£ 150 +VAT

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Effective organisational reviews conducting 360 degree feedback

with Sue Edwards

Performance management is a process by which managers and employees work together to plan, monitor and review an employee’s work objectives and overall contribution to the organisation. Performance management This webinar discusses how coaching and feedback can ensure that employees are meeting their objectives and career goals.

127 Users Enrolled

£ 60 +VAT

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How to Deal with Employee Capability Issues

with Paul Roy

When an employee is not performing as they should it can have a significant impact on your business, particularly if you have less than 10 employees. Unfortunately, in practice, managing capability at work can be one of the most problematic employee disciplinary issues to deal with, so it is crucial that employers and business owners have a clear capability policy and procedure should an employee’s performance fall below the level expected.Aimed at those who manage employees as part of their role and require guidance on capability ... See more

60 Users Enrolled

£ 60 +VAT

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Appraisal and performance management

How to Manage Support Staff

SQM Auditing Course

Effective organisational reviews conducting 360 degree feedback

How to Deal with Employee Capability Issues