Legal CPD Courses

Communication Skills for Lawyers - Specific guidance

Delivered by experienced former barrister Cath Brown, this introductory course into communication skills for lawyers will help further your professional development as being able to communicate appropriately is an incredibly important skill for lawyers to possess. This session will consider the following topics:• Corrective Suggestion • Effective Feedback • Listening & Summarising • Make A Request • Reframing Networking

4.7

326 Users Enrolled

£ 169 +VAT

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Advanced Communication Skills

with Mac Mackay

As professionals, we are operating in a classic people-oriented environment as the work we do is both creative and cerebral. So, we need conversations with staff, clients and often other external professionals to achieve good outcomes.This bite-size session delivered by management consultant Mac Mackay of DAW Ltd, will provide you with a useful overview of advanced elements of communication to help heighten your skills in face-to-face dialogue.

5

82 Users Enrolled

£ 60 +VAT

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Communication Skills

with Mac Mackay

This thought-provoking course builds on and develops those verbal communication skills for lawyers, already acquired through existing practice and is designed to help you to succeed in achieving your objectives and to enable you to secure co-operation from your staff, colleagues and clients. This course explores what goes wrong with communications and why before considering how to maximise effectiveness in our exchanges with others. The subject of persuasion and influence are addressed giving the novice and seasoned practitioner alike new ... See more

4.5

383 Users Enrolled

£ 120 +VAT

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How to Become an Excellent Communicator

with Cath Brown

Too often people, even successful professionals, put up with situations that damage their career, their confidence, or their self-esteem because they fear confrontation or have not found the right way to speak up. Aimed at viewers who would like to become clear, assertive communicators, this 30-minute session will help you form a plan to speak up without anger or aggression and will give you the tools to get the outcome you want when communicating with others.Delivered by Catherine Brown, a former barrister with 15 years’ advocacy experienc ... See more

4

146 Users Enrolled

£ 60 +VAT

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Communicating with clients

with Cath Brown

Client care is a crucial element of any business and the legal profession is no exception. The ability to communicate clearly with clients is a key component of client care and this 30-minute session will provide viewers with the knowledge and confidence to engage with clients in manner which will improve client satisfaction and ultimately increase client retention. Delivered by Catherine Brown, a former barrister with 15 years’ advocacy experience, now a professional Executive Coach and Trainer, these modules draw on her experience in the co ... See more

5

226 Users Enrolled

£ 60 +VAT

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Communication in the workplace

with Sue Edwards

Delivered by experienced lecutrer Sue Edwards, this one hour course will cover the following topics: Introduction to communication skills in the workplace training Communication as a two way process What can go wrong? The problems of miscommunication Effective communication in the workplace training tips in business Networking and workplace communication training On completion of this training viewers will feel more confident when communicating with their colleagues.

3.8

373 Users Enrolled

£ 60 +VAT

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Legal Support Staff Development

with Mac Mackay

Are you relatively new to the role or do you need a refresher? Then this webinar is for you. Recent advancements in technology used by law firms have blurred the lines between legal assistants/paralegals and legal secretaries. What were once two separate and distinct positions now overlap and both jobs have changed significantly. On the one hand, looking after clients well, helping to resolve their problems can be one of the most rewarding aspects of any client-facing job. After all, you know what a joy it is to be treated p ... See more

135 Users Enrolled

£ 120 +VAT

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Getting Your Message Across

with Mac Mackay

As a legal practitioner, it goes without saying that you must be able to communicate clearly and effectively, orally and in writing. To master legal communication skills, as per domain C of the SRA Competence Statement, you must be able to identify the “most appropriate method and style of communication for the situation and the recipient(s).” While e-communications have brought massive advantages in terms of speed and convenience, remember ‘people buy people’. Excellent legal communication skills are paramount; Not only wi ... See more

4.2

140 Users Enrolled

£ 60 +VAT

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Communication Skills for Lawyers - Specific guidance

Advanced Communication Skills

Communication Skills

How to Become an Excellent Communicator

Communicating with clients

Communication in the workplace

Legal Support Staff Development

Getting Your Message Across