How to Become an Excellent Communicator

Invaluable guidance on how to develop your communication skills

  • 2 ratings, 62 users enrolled

Course Overview

Too often people, even successful professionals, put up with situations that damage their career, their confidence, or their self-esteem because they fear confrontation or have not found the right way to speak up.  

Aimed at viewers who would like to become clear, assertive communicators, this 30-minute session will help you form a plan to speak up without anger or aggression and will give you the tools to get the outcome you want when communicating with others.

Delivered by Catherine Brown, a former barrister with 15 years’ advocacy experience, now a professional Executive Coach and Trainer, these modules draw on her experience in the courtroom, training room and coaching room and will cover the following topics:
•  Becoming your own advocate
•  Committing to having difficult conversations and
•  Preparing to have difficult conversations – being clear about your objective, creating a plan, choosing your environment.

This webinar can be viewed in conjunction with ‘Communication in Specific Scenarios’ and ‘Communicating with Clients’ to provide a complete toolkit to enable delegates to communicate effectively in their professional lives. 

What are the requirements?

  • Watch the recorded webinar and complete the short quiz to test your legal knowledge
  • This course provides 0.5 CPD points

Learning Outcomes

  • On completion of this course you will
  • • Be aware of the “becoming your own advocate” model of effective communication
  • • Be familiar with your individual motivational style, the intention being that you become motivated to have the conversations you have been putting off and tackle other tasks that you have been avoiding also
  • • Know how to prepare effectively for difficult conversations; again, the strategies discussed can be applied more widely, for example, to meetings or presentations

What is the target audience?

  • This course is suitable for solicitors at all levels from Associate to Partner, Legal Executives, Paralegals and anyone working in the law who wants to improve their communication skills.


About Instructor - Cath Brown

Catherine Brown, Professional Coach Trainer and Barrister (non-practising)

Catherine Brown practised as a barrister for 15 years at Kings Chambers in Manchester and brings all of that advocacy experience with her into her coaching and training business, Skilful Conversation Limited,
Since leaving the bar, Catherine has worked globally as a trainer and coach, founding her company in 2018.  Through coaching and facilitation, she has made it her mission to support, challenge and empower senior people in the legal profession. In the competitive legal marketplace, her knowledge and experience helps her client firms gain a competitive edge through investment in their people.
As a coach, she deploys her forensic skills to delve beneath the surface and identify what is perhaps not being said, or any incongruity between what is being said and what is being done.  She has also distilled her vast experience from the courtroom and negotiations into a workshop on Managing Difficult Conversations, helping people break through barriers which are stopping them asking for what they want,  those who are struggling to communicate effectively and lawyers who have found themselves in a position of leadership without having been given the opportunity to build their skills in that field.
As a trainer and consultant, Catherine specialises in bespoke programmes for organisations in which she both advises on content, then devises and delivers training to meet the client’s needs. 

Course Curriculum

Recorded Webinar

  • Webinar

Supporting Documentation

  • Slides
    21 Page


    3 months ago
  • a little lacking in detail. I would have liked more advocacy instruction but perhaps this will follow. thank you
    9 months ago