Ethics and Professionalism

Ethics and Professionalism

  • 4 ratings, 166 users enrolled

Course Overview

OK, so as a qualified solicitor you know and abide by the SRA Code of Conduct, but compliance is more than that: it’s a team approach.

This course outlines a straightforward method to help all client-facing staff assess themselves against a professional standard.

Ideal for new members of staff in need of guidance regarding professionalism and ethics in the workplace, this session is a cost-effective solution to managing risk and will ensure that your firm’s COLP has nothing to do.   

An idea refresher for long-standing employees’, the content of this course includes an understanding of what the SRA Code of Conduct means for all client facing staff drawing on practical case scenarios bringing the subject to life in a realistic, everyday way. This is the basis for a ‘zero tolerance’ approach to ethics and professionalism across the firm. If you want to achieve this, this course will show you how.

What are the requirements?

  • Watch the recorded webinars and review the supporting documentation

Learning Outcomes

  • On completion of this course you will:
  • • Have a greater appreciation of the importance of professionalism and ethics in the workplace
  • • Understand what is expected of solicitors and those who work within law firms regulated by the SRA, in line with the SRA Code of Conduct
  • • Feel confident adopting a ‘zero tolerance’ approach to ethics and professionalism within your firm

What is the target audience?

  • This course is suitable for all client facing staff, including support staff


About Instructor - Mac Mackay


Mac has a wealth of practical management experience running his own successful consultancy practice, and has been a popular lead speaker on the Datalaw SRA Management Course Stage One and Two.

He is author of Motivation, Ability & Confidence Building in People and Recruiting, Retaining & Releasing People both published by Butterworth Heinemann (2007). Mac is also a Chartered Manager and a qualified sports coach.

Course Curriculum

Recorded Webinars

  • Part 1
  • Part 2
  • Part 3
  • Part 4
  • Part 5

Supporting Documentation

  • Workbook
    37 Page


    3 months ago
  • Course Instructor commanded good knowledge of the key areas. His presentation skills helped me to understand into details what is required not only by the SRA but by clients and colleagues as well.
    3 years ago
  • vevry lucid, clear and illuminating
    3 years ago
    4 years ago
  • Price
  • £ 100