Assertiveness Skills for Family Law Practitioners

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Course Overview

Have you ever had a client that got under your skin?  Have you ever found yourself becoming disproportionately concerned about them, what they do and how they perceive you?  Have you ever found yourself with a `Problem’ client, owing thousands of pounds in outstanding fees, with work still to do and asking yourself; “How did we get into this position – again?”

If so, this course, delivered by conventional, collaborative and mediation lawyer Neil Denny, is essential.

Aimed at family law practitioners of all levels, this course will deliver an accessible, practical and well-established model for developing assertiveness which you will be able to apply immediately in order to start regaining control over your caseload and that precious work/life balance!

This course will consider the following topics:

  • The need for assertive practitioners
  • The need for assertive clients
  • The problems with non-assertiveness and aggression and the beliefs that underpin them
  • Why people act non-assertively
  • Why become more assertive?
  • Rights and how they shape behaviours
  • 7 types of assertion
  • Being assertive

What are the requirements?

  • Watch 1 hour recorded webinar
  • This course provides one CPD point.

Learning Outcomes

  • On completion of this course you will:

    • Have the knowledge and skills to develop better working relationships with your clients
    • Be able to reserve appropriate boundaries between your client, their worries and concerns and your own
    • Understand which responsibilities are yours and which are those of your client
    • Know how to manage your own stress levels

What is the target audience?

  • Aimed at family law practitioners of all levels



About Instructor - Neil Denny

Neil is an experienced divorce and family lawyer with Diane Genders Solicitors, specialist divorce lawyers in Lincoln.Neil is also a qualified collaborative practitioner and non-practicing mediator.

Neil has written three books on conflict and collaboration namely Conversational Riffs; Creating Meaning Out Of Conflict, The Collaborative Law Companion and The Client's Guide to Mediation.

In addition Neil is a popular international speaker on family law practice  and dispute resolution processes. He regularly delivers workshops across the UK and North America.

Course Curriculum

Recorded Webinars

  • Webinar


  • Notes
    31 Page
  • Slides
    31 Page
  • Evaluation
    1 Page