Meeting Management

Meeting Management

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Course Overview

Organising and running a meeting effectively is an essential skill for business people that have to conduct a wide range of meetings on a regular basis. Poorly arranged and managed meetings can fail to achieve their objectives and leads to a loss of both time and money.

Delivered by management consultant Mac Mackay, this course will provide managers with the vital skills and techniques required to lead concise, structured and meaningful meetings, whether face to face or remotely.

This course lays down the fundamental meetings management skills in a lively and interesting format – exploring how to make meetings more effective demonstrating how well-run meetings can add value to the firm – and to you as a manager.

Going beyond the basics of agendas and roles, this 3-hour course will provide insights into the psychology of meetings and how to handle people who could potentially derail the meeting. By mastering how to handle the behaviours and get to what people really want; then you can ensure your meeting flows well, on time and achieves results.

What are the requirements?

  • Watch the recorded webinar and review the supporting documentation
  • This course provides 3 CPD points

Learning Outcomes

  • On completion of this course you will be able to:
  • • Plan and write an agenda for a meeting
  • • Ensure meeting agenda points and discussions turn into actionable and effective outcomes after the meeting
  • • Prepare for both face to face and remote meetings
  • • Identify and manage difficult behaviours
  • • Manage time more effectively by utilising targeted questioning
  • • Describe how NLP and EI techniques can help to get people ‘on-side’ during a meeting
  • • Demonstrate how to get greater involvement and support from non-contributors

What is the target audience?

  • This course is suitable for practitioners of all levels


About Instructor - Mac Mackay


Mac has a wealth of practical management experience running his own successful consultancy practice, and has been a popular lead speaker on the Datalaw SRA Management Course Stage One and Two.

He is author of Motivation, Ability & Confidence Building in People and Recruiting, Retaining & Releasing People both published by Butterworth Heinemann (2007). Mac is also a Chartered Manager and a qualified sports coach.

Course Curriculum

Recorded Webinars

  • Part 1
  • Part 2
  • Part 3
  • Part 4

Supporting Documentation

  • Workbook
    45 Page
  • Slides
    46 Page