Have you ever wondered why are some people are so good at getting things done – and done well – with and through other people?
Workflow is simply the series of activities that are necessary to complete a task. Each step in a workflow has a specific step before it and a specific step after it (except the first step).
On this basis, everything we do is a ‘workflow’… and most professional workflow processes will ultimately have an impact on your clients.
During this session management consultant and expert lecturer Mac Mackay will encourage viewers to reflect upon their own workflow management; Mac will recommend workflow tools which viewers can put into practice and which will immediately improve their efficiency and productivity. Mac will also suggest useful tactics for those who need help ‘managing’ their boss.
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