Getting Your Message Across

The fundamentals of communicating in an effective manner to achieve better outcomes

  • 5 ratings, 94 users enrolled

Course Overview

As a legal practitioner, it goes without saying that you must be able to communicate clearly and effectively, orally and in writing.


To master legal communication skills, as per domain C of the SRA Competence Statement, you must be able to identify the “most appropriate method and style of communication for the situation and the recipient(s).”


While e-communications have brought massive advantages in terms of speed and convenience, remember ‘people buy people’. Excellent legal communication skills are paramount; Not only will they help you stand out from the competition, being able to connect effectively with others that will enhance your professionalism is crucial.


This bite-size session will examine the fundamentals of communication and viewers will be encouraged to consider other people’s thinking preferences and the effect which this has on communication. Guidance will be offered in terms of how to identify these preferences moving forwards and how develop the fundamental people skills necessary to improve the effectiveness of your communication.


What are the requirements?

  • Watch the recorded webinar and review the supporting documentation
  • This course provides 0.75 - CPD points

Learning Outcomes

  • On completion of this course you will have a better understanding of the fundamentals of communication and how you can employ effective listening and assertiveness to achieve better outcomes.

What is the target audience?

  • This course is suitable for practitioners of all levels

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About Instructor - Mac Mackay

BSc(Hons) DipM MCIM PCertM CMgr MCMI MBA

Mac has a wealth of practical management experience running his own successful consultancy practice, and has been a popular lead speaker on the Datalaw SRA Management Course Stage One and Two.

He is author of Motivation, Ability & Confidence Building in People and Recruiting, Retaining & Releasing People both published by Butterworth Heinemann (2007). Mac is also a Chartered Manager and a qualified sports coach.

Course Curriculum

Recorded Webinar

  • Webinar
    00:36:24

Supporting Documentation

  • Notes
    32 Page
  • Slides
    24 Page

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  • Price
  • £ 60