Legal Aid Supervisor a Masterclass

  • 43 ratings, 579 users enrolled

Course Overview

Aimed at those seeking supervisor status, or existing legal aid supervisors who would like to improve their supervisory skills, this comprehensive on-line course has been designed to comply with the following demands:

  • Legal Aid Agency (LAA) – ‘… external training delivery’
  • LAA - 2017 Standard Crime Contract Standard Terms & Specification
  • LAA - The Civil Legal Advice Contract Standard Terms 2018, Debt, Housing, Family, Discrimination and Education & CLA Annex 1: 2018 Specification
  • Legal Services Commission – ‘key supervisory skills NVQ Level 3 or higher…’
  • Specialist Quality Mark Standard – ‘training needs to cover key elements of the Management Charter Initiative (MCI) units for supervisors…’ and ‘…interaction with other supervisors’

Why do you need this course?

To receive or maintain a Legal Aid Contract in a Category of Law, a firm must employ a Supervisor in that Category. To qualify as a Legal Aid Supervisor, an individual must meet one of the following criterion:

  1. Have supervised in the relevant Category of Law and/or Class of Work at least one full-time Caseworker (or equivalent) for at least one year in the five-year period prior to application
  2. Have completed a suitable legal aid training course covering key supervisory skills no earlier than 12 months prior application
  3. Have completed the Level 3 or higher National Vocational Qualification (NVQ) standard in supervising no earlier than five years prior to application  

This course has been designed specifically to meet criterion 2 detailed above and will assist delegates quickly and easily complete the training they require to qualify as a supervisor.  This course will also benefit those who qualified via criteria 1 & 3 and would like to refresh their supervisory skills.

What does the course entail?

In addition to extensive on-line materials including a series of recorded webinars and which can be worked through at the viewer’s own pace, delegates will have the opportunity to discuss the role of legal aid supervisor and the management skills required to undertake this role with experienced trainer Mac Mackay and fellow supervisors from other firms during a 90-minute online interactive session.

To book a place on one of the live sessions below, please contact Datalaw by email at or by telephone on 0151 242 0063

What will this course cover?

In accordance with the LAA’s guidance on supervisor requirements issued in September 2017, experienced lecturer Mac Mackay will cover the following key skills within the recorded and live presentation:

  • Manage activities to meet legal aid supervisor requirements
  • Support the efficient use of resources
  • Develop your own resources
  • Create effective working relationships
  • Develop productive working relationships
  • Develop teams/individuals to enhance performance
  • Lead the work of teams/individuals to achieve their objectives
  • Respond to poor performance in your team

    The Legal Aid Live Sessions are held from 9:30 am to 11 am, the next dates are as follows:

  • 19th November
  • 17h December
  • 28th January 2022

Important! Regarding Live Session cancellation or rescheduling: If you need to reschedule or cancel within 48 hours of a session you will be charged.

What are the requirements?

  • This course has been broken down into four manageable stages detailed below:
  • Complete and return Pre-Course Work – This will encourage delegates to evaluate their existing practices and know-how
  • View a series of practical recorded on-line seminars which are accompanied by a comprehensive on-line workbook and additional presentation materials
  • Participate during a 90-minute live on-line discussion forum – This will encourage delegates to compare experience with peer group in other firms. Live sessions are available every month
  • Complete and return an Evaluation form – This will encourage delegates to reflect on what they have learnt during the course and how they can use this knowledge in practice

Learning Outcomes

  • On completion of this course you will:
  • • Understand the Legal Aid Supervisor requirement
  • • Know how to integrate a new person into your department
  • • Have considered the supervisor’s ‘BARC’ in context
  • • Have confidence in your ability to brief and assess work
  • • Be able to motivate junior people
  • • Appreciate the importance of managerial effectiveness and how this can be achieved
  • • Have analysed your supervisory style in respect of teams and individuals
  • • Know how to successfully manage conflict
  • • Feel confident when leading team meetings
  • • Be able to develop and implement a personal action plan

What is the target audience?

  • Law Firm Solicitors


About Instructor - Mac Mackay


Mac has a wealth of practical management experience running his own successful consultancy practice, and has been a popular lead speaker on the Datalaw SRA Management Course Stage One and Two.

He is author of Motivation, Ability & Confidence Building in People and Recruiting, Retaining & Releasing People both published by Butterworth Heinemann (2007). Mac is also a Chartered Manager and a qualified sports coach.

Course Curriculum

Recorded Webinars

  • Addendum to Course
  • Introduction
  • Part 1
  • Part 2
  • Part 3
  • Part 4
  • Part 5

Live session

  • Scoring Sheet
  • Pre-Coursework
    8 Page
  • Book Your Live Session

Attendance Questionnaire

  • Attendance Questionnaire
    2 Page

Supporting Documentation

  • Addendum to Course 2018 - Supervisory Specifications
    14 Page
  • Workbook
    63 Page