Conflicts and Confidentiality What the SRA Expects

Solicitors Conflict Of Interest Examples

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Course Overview

The SRA’s approach to regulatory compliance is outcome focus based and requires all law firms to implement systems and controls which will identify and assess potential solicitor conflicts of interest. Firms must also ensure that client confidentiality is a priority.

Failure to comply with duties of client confidentiality and solicitor conflict of interest can pose serious risks for the individual and firm alike, so it is crucial that you know what the SRA expects and how to successfully demonstrate compliance.

This is not as straight forward as it sounds; misinterpretation and overlapping legal issues can make conflict and confidentiality a compliance minefield. During this webinar Tracey Calvery, will explain the differences between these two issues with specific references to the relevant sections of the SRA Code of Conduct, as it applies to you and your firm as well as supplying solicitors conflict of interest examples. 

What are the requirements?

  • Watch 1 hour recorded webinar
  • This course provides one CPD point.

Learning Outcomes

  •  On completion of this course you will have a greater understanding of the following:

    • Conflict and confidentiality duties
    • Systems and controls to keep the firm safe
    • Particular issues and misunderstandings
    • Overlap with legal requirements

What is the target audience?

  • Practitioners

About Instructor - Tracey Calvert

Tracey is a lawyer and had many years experience of working for the Law Society and the SRA. She was a senior ethics adviser and, in her last role with the SRA, part of the ethics policy team which drafted the SRA Handbook. Tracey is now the director/owner of Oakalls Consultancy Limited and provides regulatory consultancy services. She has a varied portfolio of clients and interests and also writes regularly on regulatory topics. She has written 6 books (including “Ethics in law firms: a practical guide” and “Conflicts and Confidentiality in Law Firms” published by the Ark Group), is a contributor to Cordery on Legal Services, writes regular columns for the ILEX Journal and the Solicitors Journal and sits on the Editorial Board of the Law Society’s Legal Compliance Bulletin.

Course Curriculum

recorded webinars

  • Webinar


  • Slides
    29 Page