Global Restructuring Group at RBS

Global Restructuring Group at RBS

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Course Overview

Between 2007 - 2012 over 12,000 small and medium enterprises (SME) were filtered into NatWest and Royal Bank of Scotland (RBS)’s Global Restructuring Group (GRG), a business support unit (BSU) for ailing businesses.

In 2013 whistle-blower Lawrence Tomlinson reported that GRG took advantage of struggling businesses to secretly boost RBS and NatWest profits; bank managers were reportedly encouraged to identify customers who could be financially exploited under “Project: Dash for Cash”. An estimated £65 billion of assets were obtained through these means.

Despite GRG’s treatment of small business customers having been the subject of ongoing regulatory investigation, public and political outrage was further heightened earlier this year when the Financial Times reported that 30/32 former GRG senior managers are now working for the bank’s new restructuring unit.

During this session commercial barrister Rachel Coyle will provide viewers with an overview of what GRG is, what you and your clients need to be aware of and how to determine if someone has been mistreated by RBS/Natwest.

Guidance will be offered on the courses of action available and whether you should bring a complaint yourself or seek help.

What are the requirements?

  • Watch the recorded webinar and review the reference notes and optional evaluation form to test your legal knowledge.
  • This course provides 1 CPD point

Learning Outcomes

  • On completion of this course you will:
  • • Have a greater understanding what GRG is
  • • Know what to do if you or your clients have been affected
  • • Know what West Register is
  • • Be familiar with the contents of the report published by the Treasury Committee earlier this year

What is the target audience?

  • Commercial practitioners of all levels



About Instructor - Rachel Coyle

Rachel is a specialist Civil Barrister at The 36 Group and enjoys a thriving practice in general civil and commercial work.

Rachel has been praised for her tenacity, determination and sound, thorough legal knowledge by clients, judges and opponents. She is committed to providing practical advice in a timely manner and pays attention to detail in complex factual and legal matters. Rachel has been described by clients as courteous, very personable and approachable.

Before coming to the Bar and joining 36 Civil, Rachel worked as a Legal and Finance Associate at Seneca Banking Consultants dealing primarily with claims against banks in the pre-litigation stage that engaged in the sale of Interest Rate Hedging products, Fixed Rate Tailored Business Loans, GRGs, Annuities and Currency Swaps. Rachel handled a case load of over 150 clients including premiership footballers, hoteliers, accountants, private residential and commercial landlords, private student halls of residence companies, private hospitals, farmers, car dealerships and private individuals.

Rachel is also direct access qualified.

Course Curriculum

Recorded Webinars

  • Webinar

Supporting Documentation

  • Notes
    3 Page
  • Slides
    5 Page
  • Evaluation
    1 Page


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