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Duty of Care

How to Make and Keep a Customer

Mac Mackay

65 Users Enrolled

How to Make and Keep a Customer

The course title comes from the prolific management writer Peter ... read more

£ 80

How to Conduct and Analyse Client Satisfaction Surveys

Sue Edwards

74 Users Enrolled

How to Conduct and Analyse Client Satisfaction Surveys

Client satisfaction is a key predictor of client retention, loyal ... read more

  • (5.0)

£ 60

Managing Client Expectations

Sue Edwards

129 Users Enrolled

Managing Client Expectations

When it comes to legal services, setting up and maintaining client exp ... read more

  • (4.0)

£ 60

Client Care what you are required to do to ensure SRA regulatory compliance

Peter Scott

818 Users Enrolled

Client Care what you are required to do to ensure SRA regulatory compliance

Managing and developing loyal and strong client relationships are at t ... read more

  • (4.3)

£ 80

Client Care - A Team Approach

Mac Mackay

178 Users Enrolled

Client Care - A Team Approach

Unless you are a genuine sole practitioner working alone with no ... read more

  • (4.4)

£ 80

Giving Your Clients What They Want

Sue Edwards

77 Users Enrolled

Giving Your Clients What They Want

If we want a successful and profitable business, then we need to ... read more

  • (3.0)

£ 60

Improve Internal Communication to Win Clients

Paul Roy

54 Users Enrolled

Improve Internal Communication to Win Clients

Good internal communication is essential for any business. Law fi ... read more

£ 60

Managing Client Boundaries

Sue Edwards

183 Users Enrolled

Managing Client Boundaries

Professional boundaries are essential when defining effective and ap ... read more

  • (4.7)

£ 60

Basics of Clinical Negligence

Alison Joyce

176 Users Enrolled

Basics of Clinical Negligence

Clinical negligence is a complex are of law in which very few init ... read more

  • (4.0)

£ 80

Claims Arising from Lack of Consent

Alison Joyce

76 Users Enrolled

Claims Arising from Lack of Consent

Every patient has a fundamental right to determine whether or not ... read more

  • (4.0)

£ 60

Defences to Professional Negligence

Helen Swaffield

43 Users Enrolled

Defences to Professional Negligence

In this in-depth course we will examine the possible defences to profe ... read more

  • (5.0)

£ 169

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