An overview of the key issues which practitioners must be aware of in respect of digital content
According to the Consumer Rights Act: Digital Content Guidance for Business document issued by the Department for Business Innovation & Skills, digital content refers to data that are produced and supplied in digital form e.g. software, games, apps and digital media such as music, film and television.
In recent years the law has finally begun to catch up with the ever increasing use and supply of digital content, however the scope of the digital content category is broad and is not limited to particular means of content transmission or by the way in which digital content is packaged or paid for.
Delivered by freelance training consultant Keith Markham, this 20-minute session sets out an overview of the key issues to be borne in mind including:
• Definition of ‘digital content’
• Tangible v non-tangible format
• Rights and remedies available under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
• Rights and remedies available under the Consumer Rights Act 2015
• Future proposed developments under the EU New Deal for Consumers
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