Digital Content - The Key Provisions

An overview of the key issues which practitioners must be aware of in respect of digital content

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Course Overview

According to the Consumer Rights Act: Digital Content Guidance for Business document issued by the Department for Business Innovation & Skills, digital content refers to data that are produced and supplied in digital form e.g. software, games, apps and digital media such as music, film and television.

In recent years the law has finally begun to catch up with the ever increasing use and supply of digital content, however the scope of the digital content category is broad and is not limited to particular means of content transmission or by the way in which digital content is packaged or paid for.

Delivered by freelance training consultant Keith Markham, this 20-minute session sets out an overview of the key issues to be borne in mind including:

•    Definition of ‘digital content’
•    Tangible v non-tangible format
•    Rights and remedies available under the Consumer Contracts (Information, Cancellation and Additional Charges)                       Regulations 2013
•    Rights and remedies available under the Consumer Rights Act 2015
•    Future proposed developments under the EU New Deal for Consumers

What are the requirements?

  • • Understand and explain the key issues relating to the supply of digital content by traders to consumers
  • Watch the recorded webinar, review the supporting documentation and complete the short quiz to test your legal knowledge.
  • This course provides 0.5 CPD points

Learning Outcomes

  • On completion of this course you will:
  • • Understand and explain the key issues relating to the supply of digital content by traders to consumers
  • • Be able to advise colleagues and clients as to what they need to do to ensure compliance

What is the target audience?

  • Private practice and in-house lawyers advising businesses on their dealings with consumers



About Instructor - Keith Markham

Keith Markham qualified as a Solicitor in 2001 and now works as a freelance training consultant.

Initially working in private practice, in 2004 he moved in-house at the BGL Group, a major insurance intermediary that numbers Budget and among its brands. During his time there Keith advised extensively on all areas of data protection. He also conducted contract negotiations of a complex nature, often with major blue chip companies.

In 2007, Keith joined BPP Professional Education, one of Europe’s leading providers of professional development training. He worked there as both an in-house lawyer dealing with data protection and  commercial contracts and also as a presenter of training courses before ultimately deciding to specialise in delivering training and becoming a freelance training consultant in 2009.

Drawing on his considerable experience Keith has designed and delivered a wide variety of training for BPP and other providers as well as for his own clients in the commercial law field. In particular he teaches topics relating to data protection and commercial contracts to lawyers and non-lawyers alike.

He is currently involved in a number of GDPR compliance projects and is the author of ‘A Practical Guide to the General Data Protection Regulation’ published by Law Brief Publishing.

Keith also has more than fifteen year’s experience as a trustee and volunteer with a number of charities working in the UK and overseas. Currently, in his spare time, he visits and audits projects in Honduras on behalf of an aid charity and is also the secretary to the charity that runs the Peterborough Polish Saturday School.

Course Curriculum

Recorded Webinars

  • Webinar

Supporting Documentation

  • Slides
    31 Page


  • Quiz


  • Price
  • £ 60