SRA Management Course Stage One

you know? Hello and welcome to the data Law Management Course State one on My Name is Mike Mukai on my background is in management marketing within industry. And then in the last 20 or so years, I've been running a business advisory firm on focusing very much on the legal sector on background voted, marketing and management, opening up a little bit from a variety points of view. But my job today is to take you through the program. Now the program's divine by the sisters regulation authorities, you know, on the seven hour program the way we deliberate where data law is divided up into a number of sections, first of all, variously pre work. So when you tend to the notes part ovary program, you'll see there's a sectional pre work, which you probably by now have a look at. Yes, you think about the external factors affecting your firm, reflecting on that on also a case study based assessment of your leadership style situation featured management. Look at how you handle different situations in a way that you do with that Well, that's one hour's worth of pre work to start presence off, then that will form the basis off the discussion in the life webinar that will have once you've looked at the second component to these films, What we've got is 4.5 hours worth of the cheated content. If you like off the program. It's a syllabus designed by these. This regulation authority on covers a whole variety. Conceptions of what I've done here is to divide it up into four different figures very roughly. We've got about half an hour's worth introduction, which is what you now on. Then there's three sections off the syllabus that will look at on. They cover these components here. The finance external factors that affect your business profit loss accounts for is sort of everyday things about managing financing. That second video, the video looks of the kind relationship. Did you have obviously outcome Focus, regulation and so called fixing there would have a look at those components. Third video from the final one there has to deal with managing people on diverse aspects. All that. So you have those Berries, parts of the cheated talk, our program, and then finally we have a 90 minute live seminar where you're invited to attend with a red camera, a microphone on discussed with other people. What your thoughts and ideas are programs that's quite enjoyable. Finish off to the session. But because clearly you could run this program that walk away and do something else and just let it run on the end of it. Say okay, of course. Well, the Sisters Regulation Authority quite reasonably suggest there should be some sort of evaluation and the other document will find in the notes there is the evaluation off the program. Three pages. Multiple choice by and large, which you're invited to look at complete that. Submit that back Teoh date a little for the record so that there is a A record. Didn't become knocking asking. Has this person attending? Yes. Having big yes, on. Here's the evaluation demonstrates that Never understand cheek. So obviously it is any problems with that, then clearly get in touch with me and I couldn't competently kills. Now that she overall program measure seven hours worth of CPI and pension program butts back this program up, we've also prepared quite a comprehensive workbooks there again, if you look at the notes part of this section on the date a little sight nor find a workbook there. You're invited to produce your own copy of that hard copies useful because you cannot, then your own notes. As we go through these training videos, you can add to those, and I'll indicate on the very sections way and should turn Thio thio. Repeat those things. Now, as you'll see in the contents of that document, there are 24 or so different sections to it that meets the requirements for servers 24 sections. And if this was a live program, well, we'd be doing six hours worth of training course interactions, discussion, debate, case, study and so forth on that means therefore, 15 minutes a section. It's excels to force a section, so that's a bit of a canter through the program. I think it's going to be important to make sure we cover it insufficient rex, but also in the appropriate detail. So that's that resources there on. Clearly, if you think about 24 sections and have a two or three pages of notes from Italy ready central, your pages come problem and that it is a comprehensive resource. No expected to read it cover to cover word by word, flattered did. But I hope you find that is a useful document Pete to refer to when you're thinking about some of the elements off the program practice I created. The practice is really what the whole thing is about. I hope you'll find the process of interacting with this program perhaps more enjoyable in the commuting and traveling and so forth. 30 starts and so forth to attend a particular venue so that you have the opportunity to look at this in your own pace. I may go through this fairly quickly. You may find I'm speaking quickly to cover the program until it's required, but hey, stop it at any time. You can review it any time. So you're learning at your pace of this. One thing that's quite enjoyable. You have an opportunity to look at this both the film elements as well as the workbook elements and exploit in your own pace your time on your way. I know from our experience of running but life Web based seminars that people have enjoyed the discussion debate, so you may find that something in Chicago is talking to something by beating. The report has been matter where you're based holder in the same time. So some people got up later, staying a little, working very early to attend the light of it. But still, it's enjoyable way and experiencing and sharing some ideas. So overall, I hope processes curable. But that's more than a I hope it's interesting. While I find the manager businesses interesting up doing it for a lot. I spent all my waking life involved in a business, and that's really what we're sharing with you today. And we were talking about you and your business and your firm. And therefore I hope you find your situation, your career, your job interesting. But but I'm aiming to do is to make sure that this becomes not enjoyable process on interesting content. But that is practical. That is useful for you to refer to it again on to act your skills as a practicing lawyer. Well, there we are. That's enough for the introduction on the course content how we do it. Let's start thinking about the program role on this is giving your opportunity to stop thinking as I mentioned, you have the pause button on hope you can use that from time to time because it will be asking you to pause, stop and think under write down on a piece of paper, some thoughts and ideas to particular question. Here's one would like to put you we're gonna be talking about management workbook. Stop the video for a moment. Stop the film on right down, maybe half a dozen words that may define management from your point. What's your experience in management right now? I will come back in a minute. Okay, Well, I hope you got a few ideas written down. There's Joaquin's management. Well, I find that when people are talking about management, one of the first words they write down exercises is about patrolled or or monitoring or checking up on things. Well, clear. That's an element. This is. So how many? How many of you watching today like to be controlled a moment? It checked up. So what situations should we be checking upon for? What situation should we not be needing to check upon bloody? That's an important element of management. So management control. Clearly that's important. Really controlling things or monitoring things or supervising things. Then what purpose? So why are we doing this? what is the objective of your business management's about managing or control and what's been done within what permitted. So that's one of things you wrote going on this day was being management must be about achieving a particular objective. What are the objectives of your firm? What is the purpose of your business? I expect a lot of you response to that questions person isn't makes money. Well, okay, but economic situation and what's wrong with making a semanal? Well, it provides a number of different opportunities for individuals involved in that business. You look Peter Drucker. Writing about management at one we would say, is that most decisions that managers take have tohave some bases. So when I asked the question, What's the purpose of your firm? Make a profit. I expect a lot of people say that Well, what we'll explore in the second film of this syriza's what we mean by profit, how much and when they become important questions. So who do we make a profit from? Why didn't do well? We're making a profit because we need to be sustainable business, and that's quite important. Reflect on this removed. Yes, you want to make a profit, but profit for whom and why. So we start to look at these questions begins to self so interesting ideas. Management must be about achieving a particular objective. It's about planning a way forward. Therefore, who's writing the planet? Who's following the plan? Who knows what the plan is? Who's been involved in putting It is about a profit profit for him. Your employees. Are you sharing in the process? Who's the product for? It's really major stakeholders. Certain equity put it between the rescue people. Expect some return on equity that's part and parcel off the overall exercise. So when we talk about management, talk about organizing people with particular objective in mind, could we make a couple of local from having clients? You are Bryant Off Days law. They make money providing training to people like here in a variety of ways, and that's what they're good. Well, okay, it's all about making opportunity for people involved in the business by a particular service to customers. So we need to look at the management off coyotes who is a car? It might be a guy. It what the clients want. When are we making sure? With 19 a particularly profit. You may be a publicly funded organization services contract on and making a good outcome for your particular kinds. In that way, it may be that you're being plundered from the other side of detentions matters. It may be your working to some traditional baby. It may be a working on a time, basically charging please now to private clients. Commercial, private individuals. Management must be about organizing for those things. So probably one of the words you got down there is manic. It's about making sure people working sure, we won't be making sure efficiency, but equally want to make sure that people work effectively. And there's two words commanded pointing a fundamental, effective use of time. Infected use is what clients expected. What does that howl by account? It takes to produce my end of year accounts by paying fixed. But I wanna make sure is actually affected. Therefore, to get the balance but working very efficiently and completely wrong, saying I'm working so efficiency effectiveness, two key words. So as we explore management, we could talk about the whole right to things. Well, what are we managing to produce the results? Okay, one of the excesses managing people. Now the people produce the work four kinds and build their time in some shape or form and get paid for it on that state economic process that need to be open. Manage people. People are an asset. People is now set. Money's asset money must be invested in the business to produce particular return on that investment on producing for its stakeholders. Yes, the equity partners who put the money in their or turned business structures may means there's director shareholders or other people in the business. But employees are indeed state Congress, and they're getting some profit from there. So we need to manage your finance. It's the source of the three. Climax is the life blood of business. So we must manage that. Indeed, when you look at assets, then we gotta manage the i T. That I'm using, sitting here with a keyboard Web camera and so far, all part in parcel. Those assets behind me, you'll see building. It's a timber framed single storey office with a fanatic on. That's where we run the business from. We used to rent an office on a dusty the state, come with paying rental spaces are simply but we need to manage back. So management must be about Maybe it's the key. Different data to your firm and somebody else working his program is its people people in an office music paceman insistence to provide a particular social. So management must be about to come onto a definition in a moment. But one of the next questions I'd like to ask you was Hands up all the managers, but listen well, I suspect. But your first thought instable Krystle Young. You're annoyed you're engaged. A professional qualification training contact within the 1st 3 years Post qualification experience, Probably by definition. That's where mention one sits on. There you are. Your how many of you are also manages? Well, quite reasonably might. Sable knowing the lawyer first of foremost manager. But I ask you a question, if you would on the phone into a kind. A second client phoned twice picked here what? They met with an answerphone or voice mounts outside busy come back some other time, or when somebody else pick up firm. But would somebody else beyond for you? Maybe you're in court and clearly while you're in court, you know use your your iPhone. They can have a call twice. So while you're doing that, who's managing the kind interaction when you're engaged in another matter? What, way out on a training course or just unavailable? Maybe you do have support stuff, maybe got it to the nationalist perceptions. Maybe you share somebody that made your colleagues will pick up the phone and deal with the matter. So courses you were engaged, or maybe be your boss will take over the matter. I'm sure you would have some discussion with your boss to get him or her. Agree to fund your completion of management stage one. Well, so in off the check, maybe to break program. So if you think about it, must be developing a relationship. 3 60 years. We think around you, your boss, your colleagues on any support stuff, maybe helping you get a services carbs. So let me ask the question again. Are you the manager, right? Your lawyer already on both, Which that brings on another quite interesting question, which is more important, professional, how we're management. We'll clean your professional, know how important it is that a long time study, but all draining, contracting yourself qualified on the pressure alleged qualifications in keeping up to date precedents and changing legislation and all those things that are going on maintaining professional. And indeed, if you ask around the firm, how many people you yourself have a professional qualification. You'll find most of the CNN has been will have one or be working to war for curry. But interestingly enough to ask the same question of the managers. How many of your managers have a professional management qualification? Well, what we do know, I work with the Chart Manager Institute instead of the 4.5 1,000,000 or so people at work who describe themselves having a a management supervising function. Very few that 80,000 have a professional management qualification. So there's a lot of people who are in a management role but don't actually qualification. So would you go to unqualified doctor, Take your picture and unqualified plex. Would you go to the dentist? But something is not quite right, of course not, but we need to look at them what we're doing in practice design but didn't have the qualification of people to do the her job is required. Arrest me beating a drum a little bit about improving skills off both the management off. When we think about our professional know how clear the amount of time you spent studying for that will be quite a while, maybe in university or some other program to get yourself qualified. But then, how much time have you spent studying management? Well, this program has been running for about 15 minutes so fast and making just 15 minutes. You first really stop. It's all about management, but they we need to think about people around the firm. Quite a few of your colleagues like yourself may have a legal qualification, but how many of those who have a management function have a management qualification? Maybe this is an opportunity to stop and think about. How much do we need to improve our skills to be better managers in order to be better at a zoo lawyers. Okay, well, it's MacMillan Oscar to pause the video onto right to lists, I'd like you to pause a moment and write down all the qualities that you have as a great Fiona on long site that wouldn't novelist the court is of great managers. So pause the video on stopping down maybe half a dozen bullet points on each side, the characteristics of great Fiona's. You clearly know that law the tenacious probably have a social life. Whatever it might be, Teoh define great. Fiona's alongside that great managers. When you've done that, we'll review what thoughts you've got on the two characteristics. Okay, well reputed, Pause and stop. Look at the list. One of you got down there for great Siona as well as connection. They have great. They got legal knowledge. They know things. They get pretty direct. Clients could indirectly Pinkel tenacious that interpersonal skills negotiating skills on dso fourth yesterday. Bill a lot, Um, but they have those skills to form well. Is a professional good analytical skills, decision making skills, sometimes team management skills. There's things, tenacity and so forth become very important. We're stopping for a moment. Look across the other side of your list and see what you're breaking down there. For those who are great managers, maybe you know some well, what's interesting. Stop your list only not very similar are not great. Managers also got into personal skills, the medication skills, decision making skills. Maybe negotiating skills happened Tom pricked, tenacious, accessible, forward thinking, strategic, analytical, those sorts of things. So when you stopped numbness, exercise. The differences are in terms of know how. One side we've got legal know how on the other side, maybe a manager lawyers needs to have some people. Do you also have the know how well management, the medical know how? So while we aspire to be great theater owners, if we improve our know how management. It also means that they would have an opportunity to improve our management skills as well. Well, it's interesting when you look a great fears. Do they make great managers? And if there is a different why, some have suggested that because the type of people they deal with his pie it's a quite different from the type of people they were with. As please employ eyes almost captive market, they're employed and so called expect do things in a particular way where it's for a client way. Maybe a little bit better ways of getting people as we know the kinds have a choice. Intercourse from here kind ingratiate ourselves to some degree to get them. Teoh Gay, just in Brighton work So an orbiter always means a great clearness, always make great manages. Unless, of course, they're able to developed skills to deal with people in quite a bit. So there we are. There's the first part of the three introduction habits and thoughts. Well, let's now turn and think about the scope of management. Li. What would be the definition of management earlier on on this program? Green talk about some of them may have on your list is the proponents of manager what has not a group of ideas about what constitutes management. Your assignment in the Appendix of the Minutes, that program on three cheers Wikipedia, the free encyclopedia, and it gives a squatting, useful outline of the stupid management. That's what these is about planning. As we said before, manager, possibly about giving some sort of direction. Where where are we going? What what said what's the group to get their sense of purpose important now, as I say there, I think the process it did open plan is actually more important. The permit gets written for the reason This is very straightforward. Very few of us like to have imposed plan put upon us. So if I ask you. What is the business plan of your firm? But what? How many people would know the business plan that they've actually see? What if you haven't? That's because there's two reasons what one is that it doesn't exist or if it does exist, you're not party to it on. I hope that gives you no genius. Doesn't think Why do I not know the plan is because I haven't been told about it. Keep it secret. And if that's the case, what effect is that? Having commercial Mike similes and had plans invented, I would accept compote delivering some ideas about the development plan. There will be a difference in Italy with extraordinary with other people from other firms as to how people feel about making a contribution to the business in the range is going to achieve a particular objective. Planning is a very important part of the relationship between the leaders steering business. Taking forward through to the supervisor on a day to day business is interpreted lots of choir. So that's an important part of that man is giving direction on the job for a way, which means that there's a family too regimented. It actually happened, so organizing to deliver particular work we're doing to achieve. So in order to get work done, make sure with the right job that job is understood. We got right people with the right skills to deliver that outcome for kind. So starting important management. And then we get the issues about leadership. What is the direction we're taking is what's being done getting done? No. Why? No. So there is that plan. There is then appropriate to have something monitoring, evaluation, all that plan. Are we achieving what they set out to achieve as modification? Are we getting it out? Come to expect so that monetary And then if we get in with people, we need to make sure that people are delivering whats required. So that's quite a definition of what motivation years. It's about helping individual taking particular course of actions to achieve something desire go well, going back to the first point about plans and planning. What is your plan? What is the objective? Your firm and most people your home? What play To put the acting business set off the department's that's reasonable. But is that a desired goal about the people within the organization. This becomes quite important to stop and think what is the gold individuals and having that collectively build towards a particular outcome. For so this cohesive nature of management awarded a activities to make sure every way calls in the same direction becomes important, coming apart or process. So there we are. In this first section on we've been running from with breaks about half hour to give you some broader overview of what management is on to recognize. It's a very broad subject. Come in a lot of different aspects, and I've made the point that we need to have great professionalism amongst managers of the country to make sure that organizations before, too, that potential so better management. Really, what we're calling for on this program is ultimate, designed to give you as new, relatively new recruits progression 1st 3 years post qualification, some exposed to some ideas off the breath on the information that needs in order to improve one skills as a manager. Well, well done. So, just to the end of this program opportunity, then to dig out that workbook, have a look, make sure that we are able to go on to the next section, Part two. We're going to be looking at managing finances. I'll pick up again talking about managing finance in a moment to Onda. Look for Z on that program on just to let you know that one will take about an hour and 15 minutes to give yourself some time to you follow that part of the program on gold. By the way, that calculate is quite handy. Clues in the title. Their finance. Okay, well, we'll talk to you, very C.